Just bought a Smok QBox, need help with "Power Locked"

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hey guys, left the shop in a hurry so didn't bother to hit it and test it out. First I had the "low ohms" then trying to fix it I ended up power locking it. Anybody know how to fix this? Clicking the reset button hasn't done anything, also powered it on and off, resetting both while it's on and off. Still not fixed.
Thanks for the help guys

Just bought a Smok QBox, need help with "Power Locked"